This is the Privacy Policy of Microdose Pro (hereinafter referred to as “Microdose Pro,” “we,” “us” or “our”). Our Privacy Policy explains how we collect, use, share and protect information in relation to our website www.microdose-pro.com, our mobile applications, and all related services (collectively, the “Service”). We collect this information when you visit our website or use our app with your computer, tablet or mobile phone (“Device”). We process personal data in a manner that is in accordance with the General Data Protection Regulation (the “GDPR”), the GDPR-based legislation and other current privacy legislation.

By using our Service, you understand and agree that we are providing a platform for you to access content, including educational materials, product information, community features, and other materials (“User Content”), and to share User Content within the confines of our platform. Our Privacy Policy applies to all visitors, users, and others who access the Service (“Users”).

What kinds of information do we collect?

Information you provide

We collect the following information you provide us with directly:

• Registration information (e.g., email address, name, and shipping address when you create an account);
• Profile information (e.g., profile photo, biographical information, preferences);
• User Content (e.g., photos, journal entries, comments, and other materials) that you post to or create in the Service;
• Communications between you and Microdose Pro (e.g., customer service inquiries, order confirmations, and other transactional or Service-related emails);
• Payment information, though we do not store complete credit card information on our servers (payment processing is handled by secure third-party payment processors).

Log file information

We collect information that your browser or device sends whenever you visit our Service. This log file information may include information such as your device’s Internet Protocol address, browser type, browser version, device type, unique device identifiers, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies and similar technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Metadata

Metadata is usually technical data that is associated with User Content. For instance, metadata can describe how, when and by whom a piece of User Content was collected and how that content is formatted. Users can add or may have metadata added to their User Content including timestamps, location data (for app usage patterns), usage information, and other data. This metadata helps us improve the functionality and effectiveness of our Service.

Analytics services

We use third-party analytics tools to help us measure traffic and usage trends for the Service. These tools collect information sent by your device or our Service, including the web pages you visit, add-ons, and other information that assists us in improving the Service. The tools use ‘cookies’, which are text files placed on your device, to collect your log information and behavior information in an anonymous form. We collect and use this analytics information with analytics information from other Users so that it cannot reasonably be used to identify any particular individual User.

Remarketing

Microdose Pro uses remarketing services to advertise on third-party websites to you after you visited our Service. We, and our third-party vendors, use cookies to inform, optimize and serve ads based on your past visits to our Service.

How do we use this information?

We use all of the information we have to help us provide, improve, and support our Services. Here is how:

• Process transactions, orders, and deliveries;
• Remember information so you will not have to re-enter it during your visit or the next time you visit the Service;
• Provide personalized content and information to you and others, which could include online ads or other forms of marketing;
• Provide, improve, test, and monitor the effectiveness of our Service;
• Develop and test new products and features;
• Monitor metrics such as total number of visitors, traffic, and demographic patterns;
• Track your engagement with the Sweetspot app and improve user experience;
• Diagnose or fix technology problems;
• Communicate with you about your orders, products, services, and promotional offers;
• Combat spam, fraud, and other illegal or unauthorized activities;
• Ensure the safety and security of the Service and our Users.

How is this information shared?

We will not rent, sell, or share your information with third parties outside Microdose Pro except as noted below:

With consent

We will share your personal information with third-party organizations, agents, or individuals if we have obtained your consent to do so.

Service providers

We share your information with third-party service providers that help us provide and support our Services, such as payment processors, shipping services, fraud prevention services, and technical infrastructure services.

People you share and communicate with

Any information or content that you voluntarily disclose within the confines of our Service, such as User Content within the Sweetspot app, becomes available to other authorized users of that feature. If you remove information that you posted to the Service, copies may remain viewable in cached and archived pages of the Service, or if other Users have copied or saved that information.

Change of control

If we sell or otherwise transfer part or the whole of Microdose Pro or our assets to another organization (e.g., in the course of a transaction like a merger, acquisition, bankruptcy, dissolution, liquidation), your information such as name, email address, and User Content may be among the items sold or transferred. You will continue to own your User Content. The buyer or transferee will have to honor the commitments we have made in this Privacy Policy.

Legal requests and preventing harm

We may access, preserve and share your information in response to a legal request (like a search warrant, court order or subpoena) if we have a good faith belief that the law requires us to do so. We may also access, preserve and share information when we have a good faith belief it is necessary to: detect, prevent and address fraud and other illegal activity; to protect ourselves, you and others, including as part of investigations; and to prevent death or imminent bodily harm. Information we receive about you may be accessed, processed and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent harm.

Safety and security

Microdose Pro has taken appropriate technical and organizational measures by using the latest technologies to protect your information against loss or unlawful processing. We use safeguards to help keep the information collected through the Service secure. However, Microdose Pro cannot ensure the security of any information you transmit to Microdose Pro or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed. We request you to do your part to help us. You are responsible for controlling access to emails between you and Microdose Pro at all times. We are not responsible for the functionality, privacy, or security measures of any other organization.

International transfer

Your information may be transferred to, and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the Netherlands and choose to provide information to us, please note that we transfer the information to the Netherlands. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Retention period

In accordance with the law, Microdose Pro does not retain data any longer than is required for attaining the purposes for which they were collected. We retain your personal information for as long as your account is active or as needed to provide you with our Services. We may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Inspection and correction

If you wish to know which of your data Microdose Pro has recorded or if you wish to amend or remove data that you cannot amend via your account, please contact Microdose Pro using the contact information provided at the end of this Privacy Policy.

Your rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Right to withdraw consent

If you wish to exercise any of these rights, please contact us.

Third-party applications, websites and services

We are not responsible for the practices employed by any applications, websites or services linked to or from our Service, including the information or content contained within them. Please remember that when you use a link to go from our Service to another application, website or service, our Privacy Policy does not apply to those third-party applications, websites or services. Your browsing and interaction on any third-party application, website or service, including those that have a link on our Services, are subject to that third party’s own rules and policies. In addition, you agree that we are not responsible and do not have control over any third-parties that you authorize to access your User Content. If you are using a third-party app, website or service and you allow them to access your User Content you do so at your own risk.

Children’s privacy

Our Service does not address anyone under the age of 18 (“Minors”). We do not knowingly collect personally identifiable information from persons under 18. Our products are intended for use by persons 18 years and older only. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a minor without verification of parental consent, we take steps to remove that information from our servers.

Special note on health information

Our Services are designed to help you track and manage your microdosing experience. Any health-related information that you provide or generate through our Service is treated with the utmost care and confidentiality. However, please note that we are not medical professionals, and the Service is not intended to provide medical advice. Always consult with a healthcare professional regarding any health concerns or before starting any new health regimen, including microdosing.

Changes to this privacy policy

We may modify or update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

How to contact us

If you have any questions about this Privacy Policy or the Service, please send an email to hello@microdose-pro.com

Last updated: April 3, 2025